Shipping policy

Shipping Policy

We want to be upfront with you about how shipping works at Dogs Claws And Paws — because transparency is important to us.

How We Ship (Dropshipping Disclosure)

Dogs Claws And Paws operates as an online dropshipping store. This means that when you place an order, your item is shipped directly from our supplier to your door. We do not hold inventory ourselves or ship from our own facility.

This model allows us to offer a wide range of quality products at affordable prices — but it does mean shipping times are longer than what you might expect from a local warehouse. We appreciate your patience, and we'll keep you updated every step of the way.

How Much It Will Cost: Orders of forty dollars and up receive free economy shipping, packages weighing between zero and five pounds cost four dollars and ninety cents, and packages weighing from five to seventy pounds are nineteen dollars and ninety cents.

Where We Ship

At this time, we ship to addresses within the United States only. We are not currently able to fulfill orders outside the U.S.

Processing Time

Once your order is placed, please allow 1–3 business days for processing. This is the time it takes to confirm your order and have it prepared for shipment by our supplier.

Orders placed on weekends or holidays are processed on the next available business day.

Estimated Delivery Time

After your order ships, estimated delivery time is typically 7–20 business days from the ship date. This range reflects standard international shipping from our supplier's location to your address.

We know that's a wider window than some retailers offer, and we want to be honest about it upfront. Most orders arrive within this timeframe, and we will always send you a tracking number so you can follow along.

Expedited Shipping

We do not currently offer expedited or express shipping options. All orders ship via standard shipping.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. You can use this number to follow your package through its journey to you.

Please allow up to 24–48 hours after receiving your tracking number for the tracking information to update in the carrier's system.

Holiday and Peak Season Delays

Shipping times may be longer than usual during major holidays, peak sale periods, or due to high order volumes at our supplier. We will do our best to communicate any known delays.

Lost or Undelivered Packages

If your order has not arrived within the estimated delivery window, please contact us at  dogsclawsandpaws@gmail.com  within 30 days of the expected delivery date. We will investigate with our supplier and work to resolve the issue as quickly as possible

We are unable to investigate packages reported as lost after 30 days from the expected delivery date.

Questions?

Got a question about your shipment? Email us at  dogsclawsandpaws@gmail.com  and we'll get back to you within 24 hours.